Legal

Privacy Policy

Last updated: April 2026. This policy explains what information we collect when you use the EduConsult Global website and services, why we collect it, and how we keep it safe.

1. Who we are

EduConsult Global is an international education consultancy headquartered in the United Kingdom. When we say “we”, “us” or “our” in this policy, we mean EduConsult Global Ltd. We are the data controller responsible for the personal data you share with us through this website and our advisory services.

2. Information we collect

We collect only the information needed to respond to your inquiry and deliver the services you request. This typically includes:
  • Contact details such as your name, email, and phone number.
  • Profile details you choose to share, such as country, programme of interest, intake year, and academic background.
  • Messages you send us through our forms and email.
  • Basic usage data, such as pages visited and approximate location, collected via privacy-respecting analytics.

3. How we use your information

We use your information to:
  • Reply to your inquiry and provide a personalised consultation.
  • Process applications to partner universities on your behalf, with your explicit consent.
  • Send you updates about deadlines, scholarships, and intake openings that match your profile, where you have opted in.
  • Improve the website experience and detect abuse or fraud.

4. Sharing your information

We share information only with the parties needed to deliver the service you requested. That can include partner universities and visa authorities. We never sell your personal data, and we will ask for your consent before sharing your file with any third party.

5. How long we keep your data

We keep contact inquiries for up to 24 months and active student records for up to 7 years to comply with regulatory and audit requirements. After this period, we either delete your data or irreversibly anonymise it.

6. Your rights

Depending on where you live, you may have rights under the UK GDPR, EU GDPR, or other privacy laws. These typically include the right to access, correct, delete, port, or restrict processing of your personal data, and the right to withdraw consent at any time. To exercise any of these rights, email us at info@educonsultglobal.com.

7. Cookies and analytics

We use a small number of essential cookies to keep the site working, plus a privacy-respecting analytics tool to understand how visitors use the site. We do not run advertising trackers and we do not sell analytics data. You can disable cookies in your browser at any time.

8. Security

We protect your information using industry-standard measures including encryption in transit, encrypted storage, role-based access control, and regular security reviews. No system is perfect, but we work hard to keep yours safe.

9. Changes to this policy

We may update this policy from time to time as our services or the law evolve. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you by email.

10. Contact

Questions about this policy or how we handle your data? Email info@educonsultglobal.com or write to us at 53 Camden Avenue, Hayes, UB4 0PW, United Kingdom.